VIP Club Terms and Conditions

General

1. These VIP Club Terms and Conditions form part of the Terms and Conditions of the Dream Home Art Union. The General Terms and Conditions are available at dreamhomeartunion.com.au/Terms-And-Conditions.

2. Any terms used in the VIP Club Terms and Conditions which have been defined in the General Terms and Conditions will have the same meaning in the VIP Club Terms and Conditions.

3. In the event of any inconsistency between the VIP Club Terms and Conditions and any other part of the Terms and Conditions, the following will prevail in descending order of precedence:

  • VIP Club Weekly Bonus Draws Terms and Conditions;
  • Any other Terms and Conditions for a Draw in which only VIP Club Members are eligible for entry;
  • VIP Club Terms and Conditions;
  • Prize Home Draw Terms and Conditions;
  • General Terms and Conditions.

VIP Club

4. The VIP Club is a subscription under which you automatically will receive a ticket book of a nominated allocation of tickets each month (“Monthly Ticket Book”) in our Prize Home Draws and other benefits described below, subject to a regular Monthly Payment.

5. You can become a VIP Club Member if you are an Eligible Person, as defined in the General Terms and Conditions, and you complete the following steps via our Digital Platform or with an authorised third party tickets reseller:

  • confirm your Account, or provide the information required to establish an Account;
  • select a subscription amount for your Monthly Ticket Book;
  • nominate the open Prize Home Draw in which you wish to receive your first Monthly Ticket Book; and
  • provide valid details for the Payment.

6. By becoming a VIP Club Member, you agree that:

  • you accept these Terms and Conditions;
  • we will take payment for your Monthly Ticket Book from your nominated payment method each month; and
  • upon receipt of that payment, we will provide you with your Monthly Ticket Book.

7. Details of Draws will be advertised on our website. Detailed ticket book pricing for General Lottery Draws and Golden Treasure Draws can be found in our General Terms and Conditions. The detailed terms and conditions for the current open Prize Home Draws is found in the Prize Home Terms & Conditions.

8. As a VIP Club Member you will also receive entries into each of the VIP Club Weekly Giveaways Draws, so long as you remain a VIP Club Member at the close of the relevant Draw and satisfy the eligibility requirements in the VIP Club Weekly Giveaway Draw Terms and Conditions.

9. A person who elects to join the VIP Club is deemed to have agreed to the Terms and Conditions, including these VIP Club Terms and Conditions, the VIP Club Weekly Giveaways Draw Terms and Conditions, the Prize Home Draw Terms and Conditions and the General Terms and Conditions.

10. If you nominate yourself and at least one other person to be VIP Club Members on one account, all named persons will be taken to be a single VIP Club Member and the terms relating to multiple entrants in the General Terms and Conditions will apply in addition to these VIP Club Terms and Conditions.

11. We reserve the right to reject any application to become a member of the VIP Club for any reason. We are not obliged to provide the reasons for our decision.

12. Dream Home Art Union reserves the right to cancel, modify or suspend your subscription at any time for any reason and/or disqualify entries for non-compliance with these Terms and Conditions. We are not obliged to provide the reasons for our decision.

13. If we have elected to suspend your subscription, you will not be permitted to purchase any tickets during the suspension period.

Monthly Payments

14. Payment for your first Monthly Ticket Book will occur promptly after your election to become a VIP Club Member.

15. Thereafter, each month we will take payment from your Monthly Ticket Book on the due date specified in your Account - see dreamhomeartunion.com.au/my-account. You can also determine your Monthly Payment due date by contacting our Customer Service Line on AUS 1300 775 888, NZ 0800 450 970, INT +61 7 3188 0436.

16. A subscription for a $5 General Draw Monthly Ticket Book will automatically increase to $10 for Golden Treasure Draws. After a Golden Treasure Draw closes, the Monthly Payment reverts to your regular $5 Monthly Ticket Book.

17. You should receive your tickets within 10 working days of each successful Monthly Payment.

Updating Your Details and Subscription

18. You may update your payment method, and increase or decrease your subscription’s Monthly Ticket Book at any time on our digital platforms or by calling the following numbers: AUS 1300 775 888, NZ 0800 450 970, INT +61 7 3188 0436. Any changes will take effect from your next Monthly Payment.

19. It is your responsibility to ensure that there are sufficient funds available via your nominated payment method before the due date of any Monthly Payment.

Cancelling your subscription

20. You may elect to stop Monthly Payments and cancel your subscription to the VIP Club at any time on our digital platforms or by calling our Customer Service Team on the following numbers: AUS 1300 775 888, NZ 0800 450 970, INT +61 7 3188 0436.

21. If you elect to cancel your subscription after a Monthly Payment has been made but before the corresponding Prize Home Draw closing date, you may request to cancel any tickets issued in that Prize Home Draw and receive a refund, see clause 47 of the General Terms and Conditions.

22. We will notify you in the event your Monthly Payment is declined. If four (4) consecutive Monthly Payments are declined, we may elect to cancel your subscription to the VIP Club without further notice to you.

Pause your subscription

23. You may elect to Pause your subscription for 1 or 2 months only on our Digital Platform or by calling our customer service team on the following numbers: AUS 1300 775 888, NZ 0800 450 970, INT +61 7 3188 0436.

24. While your subscription is paused or suspended, Monthly Payments will cease and tickets will not be issued. You will also not be eligible for the relevant VIP Club Weekly Giveaway Draws or any other Draw exclusively for VIP Club Members.

25. Subject to the clause below, if you wish to purchase tickets during a period where you have elected to pause your subscription, you may do so. Any separate purchase made during a suspension period will not qualify for eligibility in the VIP Club Weekly Giveaway Draws or any other draw exclusively for VIP Club Members.

26. You can elect to un-pause a paused subscription prior to end of your elected pause period.

Discounts and Offers program

27. The VIP Discounts and Offers program is open to valid VIP Club subscribers.

28. The program will commence on Saturday 15 August 2026 and will continue until changed, extended, suspended or terminated by RSL Queensland. To access the Program Terms & Conditions, VIPs can login to their Account and navigate through to Discounts & Offers from the Rewards page, where the Program Terms & Conditions is available for review. Alternatively, you can contact us for a copy.

29. The Discounts and Offers program is operated by EonX Services Pty Ltd ABN 39 615 958 873 on behalf of Dream Home Art Union. You can read about how EonX handles your personal information in EonX's privacy policy. To access the Program Privacy Policy, VIPs can login to their Account and navigate through to Discounts & Offers from the Rewards page, where the Program Privacy Policy is available for review. Alternatively, you can contact us for a copy.

30. To access the Discounts and Offers program:

  • You must be a VIP Club member located within Australia;
  • Have created an Account via our digital platform, that includes an active email address and mobile number for security and authentication purposes;
  • Login to your Account and navigate to the Discounts and Offers section of our digital platform;
  • Accept the Discounts and Offers Program Terms and Conditions.
  • Follow the prompts to view the discounts and offers available.

31. Your Discounts and Offers program access will be restricted under any of the following events:

  • If you pause your VIP Club subscription;
  • If your monthly payment fails;
  • If you cancel your subscription; or
  • If a suspension is placed on your account.
  • The access will be reinstated once your subscription resumes.

32. Discounts and Offers program vouchers will be sent to your email address after purchase for redemption and safe keeping.

33. Discounts and Offers program vouchers received by you will remain valid until their stated expiry date.

34. Your purchase history may be viewable for a maximum of 12 months. You can always contact our Customer Service Team if you need support with purchases on AUS 1300 775 888, NZ 0800 450 970 or INT +61 7 3188 0436.

35. The Discounts and Offers Program is operated by EonX Services Pty Ltd (ABN 39 615 958 873), a partner of Dream Home Art Union and an entity independent from Dream Home Art Union. Dream Home Art Union is not responsible or liable for any acts, omissions, services, offers, or representations made by EonX Services Pty Ltd in connection with this Program.

36. All discounts and offers are subject to their own terms and conditions. Refer to the terms and conditions of each offer within the Discounts and Offer program prior to purchase. Discounts and offers are subject to change at the discretion of the merchant offering discount or offer.

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© 2024-2026 Returned & Services League of Australia (Queensland Branch).
Dream Home Art Union is operated by Returned & Services League of Australia (Queensland Branch). ABN 79 902 601 713

All prize value subject to State/Territory licensing approval.

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